Billing or service questions? Call (210) 353-2222
Your online account will become active on the day of the service date(). You may expect an email response from us on the day of the service date ().
To complete the online account registration process, you must login for the first time using the ACTIVATE MANAGE MY ACCOUNT SERVICE link located on the email you will receive on the day of the service date ().
CPS Energy™ will e-mail you a monthly notification that your bill is available for viewing online. If you need a paper copy of your bill, you can print one from the electronic version. You can switch back to paper billing at any time.
If you have any questions, please call CPS Energy's Customer Contact Center at (210) 353-2222 for further information and assistance.
If you are a business, please contact CPS Energy's Commercial Contact Center at (210) 353-3333 (Monday - Friday, 7:30 a.m. - 5:30 p.m.)
We offer many ways to help you pay your bill. Need assistance? Check out these options.
We're here to work for you. Let us know how we can help.
