The password must be 8-12 characters in length.
Effective April 6, 2010 CPS Energy is implementing a revised policy for password complexity, in order to enhance our customer security initiatives. Starting April 6, 2010, the first time you log in, you will be required to change your password to match the new policy requirements.
Please note that the password must contain at least one Upper or Lower Case letter, at least one number, AND at least one of the following special characters:
~ ! @ # $ % ^ & * ( ) _ +.